Frequently Asked Questions
How do I claim a promotion?
To claim a promotion, simply log in to your 8k8 account, navigate to the 'Promotions' page, select your desired offer, and click 'Claim'. Ensure you meet the minimum deposit or turnover requirements specified for that bonus.
Can I use multiple promotions at once?
Generally, players can only have one active bonus at a time. Wagering requirements for one promotion must be completed before joining another. Please check the specific terms for combined offers.
What are the wagering requirements?
Wagering requirements (or turnover) refer to the amount you must bet before you can withdraw bonus winnings. For example, a ₱100 bonus with a 10x requirement means you must place bets totaling ₱1,000.
How long are promotions valid?
Validity periods vary by promotion. Most daily bonuses expire within 24 hours, while welcome packages may be valid for 7 to 30 days. Always check the 'Valid Until' tag on the promo card.
Which games qualify for promotion bonuses?
Eligibility depends on the offer. Slot game bonuses are usually for specific providers like JILI or PG Soft, while cashback often covers live casino and sports betting. Check the specific offer details.
How do I join the VIP program?
Joining the 8k8 VIP program is automatic! Once your total deposits and turnover reach the required thresholds, your account level will be upgraded, unlocking exclusive VIP rewards and personalized deals.
Are promotions available on mobile?
Yes! All 8k8 promotions are fully accessible via our mobile-responsive website and the official 8k8 casino app download.
How is cashback calculated?
Weekly cashback is calculated as a percentage of your net losses (total bets minus total wins) over the previous 7-day period. The rebate is automatically credited to your account every Monday.